When people think of a bank robbery, they often think of masked individuals storming bank and demanding cash from the bank teller. It’s usually a fast and calculated crime, with the robbers overcoming the bank’s physical security system of guards, alarms, safes, and locked doors in order to steal the cash and then make a fast escape in a getaway car.
That scenario is true. In fact, it happens to this day. However, criminals who are intent on stealing money from a bank don’t have to walk through the front door. The introduction of ATMs and banking cards followed by online and mobile banking have made it significantly easier to access a bank’s money. In short: a bank robbery can be done remotely and electronically. We’re not trying to scare you. At Fair, your money is secure.
Fair strives to protect your personal information and provide you the tools and information that you need to safeguard your account. Security is at the heart of everything we do.
Here are some of the ways that we keep your money safe:
Network Infrastructure: Our network infrastructure enforces security at each level with strict routing, firewalls, and access controls.
Encryption: We use industry-standard encryption to ensure your personal information is protected when it is sent to and from our website or app as well as when it is stored.
Your Personal Information
Data Security: Fair has implemented and maintains systems to securely store and protect your data and restrict access to your information on a need-to-know basis. Any personally identifiable information is encrypted and your password is hashed.
Your Fair Account & Debit Card
Fraud Protection and Alerts: We have automated and manual systems to identify and notify you of any suspicious activity. If you see any unrecognized activity in your account, please contact Fair Customer Service immediately at (844) 333-3107.
Account Security Features: We proactively protect your account with automatic sign out, identity verification, and suspicious account access detection.
Beyond those steps, we also encourage that you are proactively being safe online. For example:
1. Protect your personal information, such as your social security number and account numbers.
2. If you receive an email that you don’t recognize, do not click on any links
3. Encrypt your data by looking for a “lock” icon on the status bar of your internet browser, which means that your information will be safe when it’s transmitted.
4. Use strong passwords, change them frequently, and do not share or reuse them.
5. Check your credit history regularly to ensure that accounts were not opened in your name
6. Monitor your accounts regularly and report any unusual activity immediately.
At Fair, we care about your financial security, and we always keep your money safe. Read more about our online security practices here.